The wellbeing of guests and staff is the number one priority for TXF when organising and hosting events. Accordingly, we have been working in concert with government authorities, travel boards and the local venue to monitor the impact of Coronavirus on our conference.
Our intention remains to confidently run the event as planned at the confirmed date and venue. We are implementing strong precautionary measures as necessary as we do so: these range from heavy disinfection of surfaces and ready availability of anti-bacterial sanitisers to presence of trained staff, awareness campaigns to attendees, and visible signage promoting best hygienic practices. Convening the industry remains an important task, not least to discuss the impact of the virus on the market, and we remain committed to that task. We are also mindful of the economic and social benefits of such conferences and are determined to maintain that impact during a time of global economic downturn.
We note that the situation is developing daily and we are monitoring it diligently. Accordingly, while the above reflects our position at the current time, our position may change in line with the situation, in which case we will inform all stakeholders at the earliest opportunity. We are grateful to our sponsors, speakers and attendees for their continued support.
In the event that we have to postpone the training, we have a strong contingency plan to ensure the best possible experience for all guests. Firstly, registered attendees will be the first to be notified. Secondly, a date will be given for the postponed event, which will take place as soon as is practical and safe to do so. Alternatively, guests can transfer their ticket to the next available training date and location.
In light of the uncertainty surrounding coronavirus, TXF would like to offer partners a liberal cancellation policy for peace of mind. Accordingly, should TXF postpone an event, partners will be able to claim a full refund within 28 days of the announcement being made. Alternatively, partners can remain committed to the event at the rearranged date at no extra cost.