In-depth

Analysis, interviews, roundtables, reports and more on the topics that matter to you.

Perspective
16 September 2016

BPO: Renaissance or another false dawn?

Region:
Europe
After years of discussion and initiatives BPO has struggled to gain real traction in the market due to its slow uptake by corporates and relative complexity. Commerzbank and UniCredit have set the tone for recent BPO transactions with the process still looking for answers amid greater banking interest in blockchain technologies.

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